{"id":3384,"date":"2018-11-14T11:09:35","date_gmt":"2018-11-14T08:09:35","guid":{"rendered":"http:\/\/www.termatect.com\/?page_id=3384"},"modified":"2025-01-24T18:35:48","modified_gmt":"2025-01-24T15:35:48","slug":"politikamiz","status":"publish","type":"page","link":"https:\/\/www.tanchem.com.tr\/en\/politikamiz\/","title":{"rendered":"Our Policy"},"content":{"rendered":"
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\"Politikam\u0131z\"<\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t
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Our vision is to be a leading brand in our sector, trusted and preferred by our clients, while continuously enhancing our knowledge and technological capabilities to stand among the world\u2019s top brands.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

Our Quality Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To ensure customer focus and stakeholder satisfaction throughout our organization.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Employee Development: By fostering leadership qualities in all employees and implementing a continuous training approach, we aim to have skilled and responsible personnel.
\n- Teamwork & Efficiency: Prioritizing quality and efficiency, we work systematically and according to plan, ensuring full participation of all employees in processes.
\n- Innovation & Technology: Considering sector needs, we continuously follow advanced technologies and emphasize R&D and product development activities.
\n- Data-Driven Approach: Our decisions are based on data, aligned with Quality Management System requirements, and focused on continuous improvement and differentiation.
\n- Compliance & Sustainability: We conduct all product and service activities in compliance with laws and with respect for the environment.
\n- Communication & Engagement: By clearly communicating our Quality Policy, we ensure all employees embrace our organizational goals.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Occupational Health and Safety Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To create a safe and healthy working environment for employees and all stakeholders.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Accident & Injury Prevention: Protect stakeholders from work-related injuries and illnesses during all production and service activities, and prevent occupational accidents.
\n- Proactive Risk Management: Identify hazards through preventive approaches and reduce risks and accidents.
\n- Compliance & Continuous Improvement: Act in accordance with occupational health and safety (OHS) laws and other binding regulations, ensuring continuous improvement of our OHS performance.
\n- Awareness & Implementation: Conduct necessary announcements, training, and awareness programs to ensure that our OHS management system is fully embraced and implemented by all employees.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Environmental Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To take necessary measures to minimize the environmental impact of all our activities.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Impact Assessment & Continuous Improvement: Identify environmental impacts during all production and service activities, minimize negative effects, and ensure continuous improvement.
\n- Efficient Resource Use: Implement measures to use energy and resources efficiently and achieve continuous savings.
\n- Waste Management & Pollution Control: Keep waste under control and minimize air, water, and soil pollution using appropriate techniques.
\n- Compliance: Act in accordance with environmental laws and other binding regulations.
\n- Awareness & Implementation: Conduct announcements, training, and awareness programs to ensure that environmental consciousness is embraced and practiced by all employees.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Customer Satisfaction and Complaint Handling Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To ensure the highest level of customer satisfaction.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Effective Communication: Establish efficient and effective communication channels to understand customer expectations and provide timely responses.
\n- Objective & Transparent Resolution: Address all feedback\u2014positive or negative\u2014in accordance with laws, impartiality, transparency, and scientific principles.
\n- Continuous Improvement: Continuously improve customer relationship processes with employees who have a strong customer-oriented mindset.
\n- Confidentiality: Ensure the confidentiality of customer information throughout these processes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Human Resources Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To develop employees who believe in teamwork, fulfill their responsibilities with the required quality and on time, adhere to all ethical standards while achieving their goals, are innovative, open to change, and possess strong social responsibility and environmental awareness.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Strategic Recruitment: Select employees with high development potential, job-appropriate competencies, and a commitment to embracing and sustaining company values.
\n- Continuous Development: Provide training opportunities and resources to enhance employees\u2019 skills, improve performance, and contribute to company goals.
\n- Performance Evaluation & Incentives: Assess and encourage employees\u2019 achievements and work performance.
\n- Employee Satisfaction: Conduct Employee Satisfaction Surveys (ESS) to measure motivation and satisfaction, and implement continuous improvements.
\n- Professional Environment & Career Growth: Create a professional work environment and provide opportunities for career development.
\n- Performance Management: Support employees\u2019 performance through targeted training and a structured performance management system.
\n- Teamwork Encouragement: Promote collaboration and provide suitable environments for effective teamwork.
\n- Innovation & Creativity: Encourage employees to present creative and innovative ideas.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Corporate Social Responsibility (CSR) Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To understand societal expectations and implement projects that address them.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Awareness & Engagement: Raise awareness among employees and other stakeholders about social responsibility.
\n- Compliance with CSR Criteria: Ensure alignment with key criteria in areas such as educational support, environmental awareness, and human investment.
\n- Promotion of Development: Encourage activities that contribute to both corporate and societal development.
\n- Social Projects: Implement projects aimed at reducing negative social impacts.
\n- Equal Opportunity: Ensure attention to fairness and equal opportunities in all initiatives.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Information Security Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose: <\/strong><\/p>\n

- To design, document, certify, communicate, raise awareness, protect, and ensure the continuity of our organization\u2019s information assets and IT activities in accordance with the Information Security Management System (ISMS), while systematically managing associated risks.
\n- To ensure that all confidential, commercial, or private information processed within information systems under the ISMS scope is treated as confidential\u2014whether it belongs to our organization or other partner organizations\u2014and cannot be accessed by any person, organization, or entity without our consent or that of our customer, in compliance with Confidentiality, Integrity, and Availability (CIA) principles.
\n- To comply with ISMS scope and boundaries while adhering to legal and regulatory requirements, contractual obligations, and responsibilities of third parties.
\n- To demonstrate commitment to establishing, operating, monitoring, reviewing, maintaining, and improving the ISMS through the following actions.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Planning & Objectives: Define ISMS objectives and develop action plans to achieve them.
\n- Risk Analysis & Management: Conduct risk analyses, define risk assessments and criteria, and implement systematic risk management accordingly.
\n- Compliance & Continuous Improvement: Define responsibilities for achieving information security objectives, compliance with information security policies, legal obligations, and continuous improvement requirements.
\n- Resource Allocation: Provide adequate resources (financial, human, equipment, software, consultancy, training, etc.) to establish, implement, operate, monitor, review, maintain, and improve the ISMS.
\n- Risk Acceptance: Organize and manage activities to determine risk acceptance criteria and acceptable risk levels.
\n- Policy Review: Review the ISMS policy at least once a year, make necessary adjustments, and communicate them to relevant stakeholders.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Communication Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To establish effective communication channels for all stakeholders of Tanchem Construction Chemicals.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Awareness & Alignment: Ensure that all employees are aware of and act in accordance with the company\u2019s vision, mission, values, policies, and strategies.
\n- Corporate Culture Development: Develop communication methods to promote and strengthen the corporate culture.
\n- Information Sharing & Protection: Create environments where employees can protect company-specific information and share it with appropriate parties.
\n- Transparency & Equal Communication: Maintain transparent, accurate, and equitable communication channels for all stakeholders.
\n- Community Support: Support the personal, artistic, cultural, and athletic development of community representatives.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our R&D Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To conduct research and development for new products, improve existing products, and implement cost-reduction initiatives.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Technology Monitoring: Keep up with technological advancements in the sector.
\n- Competitive Benchmarking: Continuously compare competitor products and inform relevant departments.
\n- Collaboration: Cooperate with institutions that generate knowledge and technology.
\n- Raw Material Development: Continuously monitor developments related to raw materials.
\n- Supplier Partnerships: Strengthen collaborations with raw material suppliers<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Sales and Marketing Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To exceed customer requirements and expectations by managing relationships with clients in the most effective way.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Pricing Strategy: Monitor market prices to implement competitive pricing that meets target profitability.
\n- Effective Communication: Establish strong and clear communication with customers.
\n- Consistency & Objectivity: Act objectively and consistently in all customer interactions.
\n- Understanding Needs: Accurately identify and understand customer requirements and expectations.
\n- Feedback Management: Handle customer suggestions and complaints efficiently.
\n- Customer Satisfaction: Conduct Customer Satisfaction Surveys (CSS) to assess satisfaction and implement improvements.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Production Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To utilize production facilities effectively and efficiently to ensure products are manufactured on time and at the desired quality.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Maximum Efficiency: Operate production processes with maximum efficiency.
\n- Compliance with Processes: Follow all workflows and instructions outlined in production procedures.
\n- Health, Safety & Environment: Adhere to rules set by Occupational Health & Safety and Environmental Management Systems.
\n- Teamwork Encouragement: Promote collaborative work among employees.
\n- Minimizing Losses: Ensure that production losses are minimized.
\n- Cost-Effective Recycling: Work to recycle waste materials at the lowest possible cost.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Accounting and Finance Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To manage financial resources effectively and efficiently while minimizing financial risks.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Efficient Resource Management: Develop methods to utilize financial resources effectively and efficiently.
\n- Risk Mitigation: Create risk scenarios to minimize financial risks, including receivables, payables, and investments.
\n- Compliance & Recording: Maintain records in accordance with relevant laws, the Uniform Chart of Accounts, and Accounting Standards.
\n- Regulatory Updates: Implement necessary adjustments in line with updated regulations.
\n- Confidentiality: Ensure the confidentiality of all financial information.
\n- Reporting: Develop an effective reporting system and ensure timely delivery of financial reports.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Our Procurement Policy<\/span><\/i><\/a><\/h4><\/div>
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Our Purpose:<\/strong> To manage supplier relationships and ensure the right products are delivered at the right price and on time.<\/p>\n

How We Achieve This:<\/strong><\/p>\n

- Competitive Bidding: Obtain at least two offers for every procurement.
\n- Negotiation Team: Ensure at least two people participate in negotiations and price discussions.
\n- Purchase Agreements: Always formalize purchases with contracts.
\n- Collaboration: Conduct joint activities with suppliers to strengthen partnerships.
\n- Feedback Consideration: Take supplier suggestions and complaints into account.
\n- Supplier Evaluation Compliance: Follow the established supplier evaluation procedures.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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